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Superdrug has advised its online customers to change their passwords
A spokeswoman said: “The hacker shared a number of details with us to try to prove he had customer information – we were then able to verify they were Superdrug customers from their email and log-in.”…
…Superdrug is the latest high street retailer to report a data breach. Last month Dixons Carphone said personal data belonging to 10 million customers may have been accessed illegally last year, nearly 10 times as many as the firm initially thought. The electronics retailer had estimated the attack – one of the biggest-ever data breaches – involved 1.2m personal records when it first reported the breach in June.
Web Link to the full article:
Fraudsters exploited my angry tweet’ By Kevin Peachey. 28 November 2018
A bank customer was tricked into transferring money by fraudsters who pretended to be responding to his angry Twitter post about poor service. Writer Mike Tinmouth was furious with the process and time taken to open a business account with Barclays. He expressed his
frustration in a public tweet – which was seized on by fraudsters who posed as the bank in an attempt to trick him out of £8,000. Fraud experts say con-artists are becoming skilled at impersonation…
… [In the Twitter post] he even posted an email that he received from the bank which he felt was unprofessional and had to confirm was genuine. The bank urged him to delete this public post. All this information, together with some personal details that were already available about him online, was enough for fraudsters to mimic the bank and appear to know details of the case.
Soon after the Twitter exchange, he received another email apologising for the poor service and offering to deal with his case. This time the message was from a fraudster posing as his bank.
Web Link to the full article: https://www.bbc.co.uk/news/business-46309561